Training Classes Available from RBA Incorporated
[Held on-site at your facility]

Course Descriptions
For Rates, See GSA Schedule

Title: Boot Camp for Team Leaders (Two days)
Target Audience: First line supervisors, specialists, or analysts leading teams

Course Description:  In this two-day workshop, team leaders learn how to quickly create an effective and successful team.  Two expert instructors provide mini-lectures, case studies, self-assessment instruments, and games to coach Team Leaders to learn the critical roles played by team members; how to inspire individual team members to work toward a common goal; and how to create, reward, and celebrate team success.   Since many teams are “virtual teams” with members located across the country, Team Leaders also learn techniques designed to engage and manage remotely located or off-site team members.  The class begins with an explanation and report on each individual’s “type” as indicated by a previously administered Meyers-Brigg Type Indicator (MBTI) students complete before the first day of class.  Based on the MBTI, the instructors will lead discussions on how to best motivate each individual personality type and how to bring a team of varying personality types together to best achieve mission accomplishment.  In addition to the MBTI, other assessment tools will also be used, as well as case studies and role-playing, to explore the various skills Team Leaders will need to be effective first line supervisors or team leaders.

Minimum Number of Participants: 8
Maximum Number of Participants: 20
Additional fee for 9 or more students
Course Materials Provided are Included in Instruction Fee

Title: Boot Camp for Team Members (One day)
Target Audience:  Specialists or analysts who frequently participate on teams

Course Description:  This one-day workshop gives team members specific tools and insight to improve their participation on a team.   The class begins with an explanation and report on each individual’s “type” as indicated by a previously administered Meyers-Brigg Type Indicator (MBTI) students complete before the first day of class.   Based on the MBTI, the instructor will lead discussions on how a team made up of varying personality types can work together to best achieve mission accomplishment.  This workshop focuses on how well the team communicates, works cooperatively, and moves toward its goals.  Through highly experiential exercises, participants will recognize common formal and informal roles on a team and will assess their own role and contributions to their team.  Team members will focus on techniques that maintain mission focus within a team and enhance team communication.

Minimum Number of Participants:  10
Maximum Number of Participants: 20
Additional fee for 11 or more students
Course Materials Provided are Included in Instruction Fee

Title: Mini-Boot Camp for Team Members/Leaders (One-half day)
Target Audience:  Specialists or analysts who occasionally serve as a team leader or team member

Course Description: This half-day workshop provides an introduction to team skills and dynamics for technical specialists and analysts who are occasionally called upon to serve as a team member or team leader.  The Mini-Boot Camp focuses on the key aspects of team member roles as well as critical techniques team leaders use to establish an effective team.

Minimum Number of Participants: 10
Maximum Number of Participants: 20
Additional fee for 11 or more students
Course Materials Provided are Included in Instruction Fee

Title: Tactical Teambuilding (One day)
Target Audience:  An existing workgroup or team, including manager/team leader and all staff/team members
Course Description:
In this one-day workshop for existing workgroups, real life issues are explored and specific action plans created for improvement.  Using pre-workshop interviews, issue-specific exercises provide the forum for discussion and resolution of issues.  A master facilitator leads the workgroup from conflict to consensus.  The instructor and team work on existing issues in their workgroup or team, and conclude the day of teambuilding by agreeing upon goals, methods to be used to achieve goals, and a plan for resolving the existing issues identified by the team at the beginning of the session.  The master facilitator instructor provides briefing feedback to organization leadership at the conclusion of training.

Minimum Number of Participants:  4
Maximum Number of Participants: 20
Additional fee for 5 or more students
Course Materials Provided are Included in Instruction Fee

Title: Secrets of Legendary Leaders (Two days)
Target Audience: Supervisors, managers, and leaders 
Course Description:
This two-day program for managers is highly experiential, filled with mini-lectures, instruments, games, and simulations. Case studies of legendary leaders will help focus leaders and managers on their own philosophy and vision. Leadership case studies will include contemporary leaders (Bill Gates of Microsoft, Jack Welch of GE, Dave Thomas of Wendy’s, etc) as well as historical figures (Abraham Lincoln, Sun Tzu, Henry Ford, etc). Participants will learn to effectively leverage the six elements of power; will analyze the three key elements of decision-making; learn techniques for influencing others; and will explore their individual decision-making styles. Synthesizing all of these activities, supervisors, managers, and leaders will work to recognize and develop their own most effective leadership style.

Minimum Number of Participants:  8
Maximum Number of Participants: 20
Additional fee for 9 or more students
Course Materials Provided are Included in Instruction Fee

Title: Dynamic Mentoring (One-half day)
Target Audience:  Managers, leaders, senior analysts, and senior specialists who want to provide informal mentoring to other employees
Course Description:
This workshop provides the basic platform for an informal mentoring program.  Participants will explore typical mentor roles, responsibilities, activities, and tasks.  Through experiential activities, participants will define their own mentoring attributes and share insights on how to identify and approach protégés.  Also included will be a discussion of on-the-job training and the role of the coach versus the mentor – and how these roles differ.

Minimum Number of Participants:  6
Maximum Number of Participants: 20
Additional fee for 7 or more students
Course Materials Provided are Included in Instruction Fee

Title: Coaching Skills for Managers and Mentors (One day)
Target Audience:  Supervisors, managers, team leaders, senior analysts, and specialists who coach or mentor other employees
Course Description:
  Using the Coaching Effectiveness Profile, participants will analyze their own skills as coaches and mentors.  The workshop focuses on the seven competencies for good coaching:  empathizing ability; listening skills; capacity to confront and challenge; problem-solving ability; feedback skills; capacity to empower; and mentoring skills.  At the end of the workshop, participants will have learned how to improve their coaching skills.  Participants will get to practice their own coaching skills during classroom exercise situations with other participants and the instructors in role-playing exercises.

Minimum Number of Participants: 8
Maximum Number of Participants: 20
Additional fee for 9 or more students
Course Materials Provided are Included in Instruction Fee

Title: Effective Mentoring Program (Two one day sessions, held approximately two months apart) 
Target Audience:  Any organization that wants to begin a formal mentoring program.

Course Description: Session 1 - Structuring the Program.  (One day) The purpose of this session is to quickly help an organization define the structure, content, and processes of a mentoring program.  Session participants should include managers, leaders, senior analysts, and senior specialists who may serve as mentors; agency staff involved in determining and implementing mentoring policy; and other key decision-makers.  During this one-day workshop, participants will explore typical mentor roles, responsibilities, activities and tasks.  Under the leadership of a master facilitator, the group will refine those roles, responsibilities, activities and tasks into the framework of the organization’s formal Mentoring Program.  Based on examples of best practices in other organizations, participants will also determine how mentors and protégés will be selected, the length of the program, and the method of program evaluation.  The end result is a completed mentoring proposal, ready for review and approval within the organization..

Minimum Number of Participants:10
Maximum Number of Participants: 20
Additional fee for 11 or more students
Course Materials Provided are Included in Instruction Fee

Session 2:  Mentoring Program Kick-Off.  (One day)  Before conducting this session, the organization must approve the mentoring program devised during Session 1 and select their mentors and protégés.  The Mentoring Program Kick-Off is a one-day session, divided into two parts.  In the first part, mentors convene to discuss their roles, responsibilities, activities and tasks during the mentoring period.  During the second half of the session, the protegés will join the workshop to become acquainted with their mentors and to ensure their understanding of the program.  As a mentor-protégé pair, they will discuss their upcoming roles, responsibilities, activities, and tasks.  Mentors and their protégés will complete experiential activities designed to foster the mentor-protégé bond.

Minimum/Maximum Number of Participants:  10 mentor-protégé pairs
Course Materials Provided are Included in Instruction Fee